Helport AI Advances Transition to Autonomous AI Labor in Southeast Asian Fintech Market

(NASDAQ: HPAI) Helport AI Limited announced progress in transitioning an established Southeast Asian fintech customer from AI-assisted business process outsourcing (AI+BPO) operations toward autonomous AI Labor. The company has been collaborating with this customer for nearly two years and is now expanding the use of autonomous AI systems in debt-collection operations that previously relied on both AI technology and human agents. Helport AI is targeting the deployment of approximately 300 AI Workforce units for this single customer by the end of November 2026 as part of a broader transition to autonomous AI Labor. The existing relationship with the Southeast Asian fintech customer currently generates approximately $200,000 in monthly revenue, primarily through an AI+BPO model that combines AI-enabled technologies with human agents. Under the current model, human agents still perform certain customer interactions and operational functions, contributing to labor-related service delivery costs. The company is progressively transitioning these operations so that AI systems will perform customer outreach, communication, negotiation, follow-up, and operational recordkeeping, with compliance oversight and exception-handling procedures in place. Helport AI believes this transition could improve service delivery efficiency, reduce labor-related costs, and support higher gross margins over time. The transition is expected to continue beyond November 2026 as the company expands AI Labor capabilities within the existing customer relationship and seeks similar opportunities with additional customers. Helport AI’s AI Labor has demonstrated favorable results compared to human-operated teams in selected debt-collection scenarios, with observed improvements in collection efficiency, customer engagement, and recovery performance. The company’s proprietary technology infrastructure includes the HyprX and TwinX engines for autonomous AI execution and digital-worker capabilities, the KnowForge training engine, the AI Operations Platform (AOP) for workforce orchestration and performance monitoring, and the Unified Communications Platform (UCP) integrating multiple communication channels. The company’s AI Labor business uses a predominantly performance-based settlement model, linking revenue to customer business outcomes rather than traditional seat-based pricing. The 300-unit deployment target is not a contractual commitment or guaranteed volume, and actual deployment timing and scale will depend on customer requirements, operational readiness, and performance. Helport AI’s CEO, Guanghai Li, stated that the company’s progress in Southeast Asia marks an important step in evolving from AI-assisted operations toward autonomous AI Labor, with a focus on expanding deployment and strengthening operational performance. The company intends to continue expanding AI Labor deployment within its existing fintech customer relationship and pursue collaboration opportunities with additional fintech platforms in Southeast Asia and other international markets. Helport AI expects to provide further updates regarding AI Workforce deployment, operational performance, and commercialization progress as it develops AI Labor as a core component of its long-term business strategy.