Spark Energy Completes Migration to VertexOne, Unifying All Markets and Brands on VXretail and VXexchange

(NEO:SPRK) Spark Energy has completed the migration of all its operations to the VXretail and VXexchange platforms provided by VertexOne. The migration covers all of Spark Energy's roughly 445,000 RCEs (Residential Customer Equivalents) across 111 utility service territories in 21 states and Washington, D.C. This transition consolidates Spark's customer accounts, billing operations, market transactions, and associated business processes onto a single integrated platform. The migration unifies multiple systems that Spark had accumulated over more than a decade of acquisitions and growth. Paul Konikowski, Chief Operating Officer at Spark Energy, stated that moving to VXretail and VXexchange provides the team with one system for all brands and markets, offering greater flexibility and clearer data visibility. Konikowski also noted that the VertexOne team worked closely with Spark's staff from the beginning, resulting in a smooth transition. The migration is described as providing Spark with a strong foundation to grow into new markets and acquire new customers more quickly. VertexOne's implementation and customer service teams supported Spark at every stage of the migration. VertexOne emphasized that hands-on support is central to reducing risk in large, complex migrations for energy suppliers. Ananda Goswami, Senior Vice President, Sales Strategy at VertexOne, commented that Spark is the latest in a series of suppliers to move onto VertexOne this year, citing the need to move beyond separate systems as a key driver. Goswami highlighted that bringing multiple brands and markets onto one platform while maintaining customer service and billing is a core capability of VertexOne. The migration is positioned as an example for other suppliers considering similar transitions. Spark Energy operates through a portfolio of brands, including Spark Energy, Major Energy, Provider Power, and Verde Energy. The company serves residential and commercial customers in competitive markets across the United States. Spark Energy offers a range of products and services in 21 states, the District of Columbia, and 111 utility territories.